Ticket information
Helsinki Music Centre to launch new ticket sales system.
Helsinki Music Centre’s ticket sales system is set to be updated over the coming months. As a result of this update, all our events will gradually be removed from the national Ticketmaster Suomi platform. Once the transition is complete, tickets to Helsinki Music Centre concerts and other events will be available through our own channels.
Tickets to concerts by our resident ensembles, the Helsinki Philharmonic Orchestra and the Finnish Radio Symphony Orchestra, as well as performances by Sibelius Academy students will also available through their own websites.
The transition to our new system will take place gradually. Tickets to our 2024 spring season events will still be available to buy through the Ticketmaster platform. Tickets to any summer and autumn season events that go on sale before 1 April 2024 will also be available on the Ticketmaster platform. Any events launched after this date will be sold through the Helsinki Music Centre channels and will no longer be available on Ticketmaster.
On 15 June 2024, all remaining tickets on Ticketmaster will be transferred to the new Helsinki Music Centre system. After this date, no tickets to Helsinki Music Centre events will be available on the Ticketmaster Suomi website or box offices.
For the duration of this transition process, and also before and after it takes place, tickets to all Helsinki Music Centre events will of course be available to purchase through our website and from our box office. So why not take a moment to bookmark our website at www.musiikkitalo.fi now!
Q &A
Click on the question to see the answer
Buying a ticket
ANSWER:
Any tickets launched before 1 April will still be available to buy via Ticketmaster. Tickets launched after this date will only be sold through our own Helsinki Music Centre channels. However, while tickets to our events remain available to buy via Ticketmaster, they are of course also available directly on our own website, through our telephone service and at our physical box office.
ANSWER:
Our physical box office is open 09:00–18:00 Monday to Friday and 10:00–17:00 on Saturdays. It also opens one hour before a performance’s scheduled start time. The box office will remain closed on public holidays.
Information about any changes to our box office opening hours will be posted under the Your visit section of our website.
ANSWER:
You can continue to buy tickets in these types of outlets for all our spring season events but not for the majority of our summer and autumn season events. After 15 June 2024, tickets to our events will be exclusively available online, by telephone and at our physical box office.
ANSWER:
Yes, absolutely. The cost of our tickets will always be the same regardless of whether you buy them online or at our box office.
Gift card
ANSWER:
All physical gift cards purchased in 2023 that are still within their validity period can be used to buy tickets for Helsinki Music Centre spring season 2024 concerts. If a balance remains on your card after spring 2024, and the card is still within its validity period, you can continue to use it to buy tickets for other events via Ticketmaster Suomi.
ANSWER:
Valid Ticketmaster gift cards can be used to buy tickets for all Helsinki Music Centre spring season 2024 concerts. If your card is still valid and has a remaining balance after the spring season has finished, you can use it to buy tickets for other events available through Ticketmaster Suomi.
ANSWER:
Our gift cards are not available to buy at the moment, unfortunately. We’re delighted to confirm, however, that they will be back in stock from Monday, 20 May 2024.