Our box office sells tickets for all Helsinki Music Centre events and other Ticketmaster events. In addition to our standard opening hours, we’re also always open one hour before an event.
Tickets purchased at the Helsinki Music Centre box office for our in-house events incur no processing fee. However, a processing fee is payable on ticket purchases for all other events.
Tickets for all Helsinki Music Centre events can be purchased through Ticketmaster online, by telephone and in person at the box office. We recommend that you only buy tickets through these official outlets.
The Ticketmaster customer service helpline is open Monday to Friday, 08:00–17:00. Tel: 0600 10 800 (EUR 1.98/min+network access charge) or 0600 10 020 (EUR 6.84/call+network access charge).
We accept cash, debit, Visa Electron as well as Visa, Mastercard and Maestro credit card payments. Alternatively, you can purchase tickets using your Smartum, Virike, Tyky, E-Passi, Ticket Virike, Ticket Duo and Eazy Break vouchers.
Terms and conditions of sale
We are unable to offer exchanges or refunds on ticket purchases. In the event of a cancellation, we will refund the cost of your ticket, excluding any postage and processing fees, on presentation of the ticket. Helsinki Music Centre, Ticketmaster and the concert organiser accept no liability for any additional costs or losses incurred.
Helsinki Music Centre, Ticketmaster and event organisers cannot be held responsible for lost or forgotten tickets. If you signed in to your Ticketmaster account to make your ticket purchase, it will be possible to re-issue your ticket from the Ticketmaster system.
Concessions and group discounts are often available at Helsinki Music Centre. All our key partners along with most other concert organisers offer free companion tickets for +1s attending with disabled concertgoers. Companion tickets can be booked by telephone and at the Helsinki Music Centre or any Ticketmaster box office.
Season tickets are available for Helsinki Philharmonic Orchestra and Finnish Radio Symphony Orchestra autumn and spring performances. All the latest information on season tickets is available on the orchestras’ own websites: Helsinki Philharmonic Orchestra and Finnish Radio Symphony Orchestra.
Looking for gift ideas? Helsinki Music Centre gift cards make a unique present and are available at our box office and online via Ticketmaster. Gift cards can be used to pay for purchases at our box office and on the Ticketmaster website as well as in person at Ticketmaster box offices. If you buy an e-gift card online, please bear in mind that it can only be used for online purchases. All Ticketmaster gift cards can be used to purchase tickets for our events.