The Covid-19 safety measures

We trust that you will enjoy the concert. We here at Musiikkitalo are doing our best to ensure that your visit with us will be as carefree as possible. This is why we are now approaching you to tell you about the safety arrangements at the concerts.

At Musiikkitalo, we follow all instructions given by the Finnish authorities. In addition, we have a few additional precautions in place. We pay special attention to clearly and visibly instruct all our visitors about our safety measures.

You will find our instructions below. Please acquaint yourself with them before arriving at Musiikkitalo.

Covid-19 passport is not in use

Covid-19 passport is currently not in use at the Musiikkitalo. It will not be requested from visitors. If the national guidelines change, the use of the passport might be re-introduced on a later date.

Stay at home if ill

Please stay at home if you have even the slightest symptoms of flu. Our main operators HPO and FRSO have extended the terms of returning tickets, and you can change your ticket to another concert of the same orchestra by calling Musiikkitalo ticket sales until 11 am of the concert day. See more details at the bottom of this page.

Usage of face masks and gloves

Following the guidelines given by national and local authorities, we don’t currently instruct our customers to wear a face mask. You can of course use one if you prefer to do so. If you don’t have a your own mask with you, you can have one free of charge at the info desk next to the ticket sales. Disposable gloves are also available if you wish to use them.

Let’s avoid overcrowding

Please keep a sufficient distance to other customers. Pay special attention to safe distances when queueing.

Pay attention to hand hygiene

Use the hand sanitizer dispensers by the entrances. Signs will guide you to the nearest place where you can wash your hands. If you need to sneeze or cough, please do so into your sleeve or a disposable tissue.

Arrive on time

Due to the safety arrangements, entering and moving around in Musiikkitalo might take more time than normally. Therefore, please reserve enough time for arriving at the concert.

Leave your coat and baggage in the cloakroom

You will have to leave your coat and baggage in the cloakroom. The cloakroom fee is 2 euros per person.

No more safety distances in concert halls

Safety distances are no longer necessary in concert halls. Please note that if your party has bought concert tickets when safety distances (i.e. empty seats between your seats) were in effect, it is possible that another person buying a ticket now will be seated on that previously empty seat. If that should happen, you are free to kindly negotiate on the spot and swap your seats so that you and your party can sit together.

Leaving the concert hall is done in an orderly manner, row by row, as instructed by our staff.

Refreshments

Please order your catering in advance. Pre-ordering ensures you the refreshments you wish and the seating in the foyer. This way we also will prevent the foyer areas from getting crowded. The tables and seats are placed with safe distances in the foyer.

You can pre-order by emailing ravintolapalvelut@musiikkitalo.fi, calling +358 20 762 4862 (Mon–Fri 8.30–16.00), online or by using the mobile app Restis.

You can also order your refreshments before the concert at Musiikkitalo, if there are available seats in the foyer.