Accessibility

Pick-up and drop-off

We recommend that all visitors with restricted mobility use the Kansalaistori Square entrance to access Helsinki Music Centre. The nearest disabled parking spaces can be found on the bottom level of the Aimo Park Finlandia multi-storey car park which offers direct lift access to the Helsinki Music Centre Main Foyer.

Level access

Helsinki Music Centre has been designed with the needs and comfort of all our visitors in mind and offers level access throughout. All our floors are served by a lift. Wheelchairs are available to borrow from our Visitor Information Centre, and there are disabled toilet facilities on every floor. Tactile and braille signage is installed throughout, including at floor level.

Induction loops

The concert hall is fitted with fixed induction loops in seating areas C, S, N and T. Portable induction loops are available for all other areas. To use the induction loop, select the Helsinki Music Centre auditorium you’re visiting. Our staff are on hand to help if you require assistance with the induction loop. 

Companion seating

Helsinki Music Centre’s main partners, Helsinki Philharmonic Orchestra, the Finnish Radio Symphony Orchestra and Sibelius Academy, offer a free companion seat to disabled visitors for all our in-house concerts. Please note that arrangements for events run by other organisers may vary.  

Guide and support dogs

We look forward to welcoming both you and your guide or support dog at Helsinki Music Centre! You can always choose to have your dog in the auditorium with you. Alternatively, they can be looked after in our staffed guide dog park in the main foyer. 

Communication boards

You can download one of our communication boards to help you. Our Customer Information Centre also has five communication boards that are available to borrow.

Fragrance sensitivity

At Helsinki Music Centre, we advise all our visitors to avoid using strong perfumes as this makes a big difference to those with asthma or a fragrance sensitivity